▦Toolsmith StudioSupport center
STEPORA / TOOLSMITH STUDIO

Stepora · Support

App help, privacy information and direct contact with the developer.

Frequently asked questions

How do I edit my checklist?

Add, rename, reorder or delete checklist items. This version allows up to 12 items with up to 40 characters in each name. Empty names are not added. Use short, clear descriptions.

Does editing the checklist change an active preparation?

No. Each preparation has a separate snapshot. Later checklist edits affect the next preparation; the current one continues with the items it started with.

How do I record, undo or finish?

Record an item after completing its action. Use the same control again to undo the record. You can finish with all or some items recorded, then see recorded and total counts. The app does not detect whether actions were actually completed.

Will progress remain when I close the app?

Successfully saved current progress can be resumed when you reopen the app. Only the current preparation and latest completion summary are retained. Starting a new preparation replaces the previous summary; there is no full history list.

How do I change the language?

Use Language on the home screen or during onboarding to select Simplified Chinese, Traditional Chinese, English or Follow system. Your choice is saved locally. Custom and previously saved items retain their original text; newly created default templates use the selected language.

Can I sync between devices or restore from a cloud backup?

There is no cloud sync or in-app backup export. The app data directory is configured to be excluded from system cloud backups. Do not rely on iCloud backup to restore these records. iOS controls device migration, so verify records after changing devices. The developer has no server copy to restore.

How do I delete data?

Open Guidance & privacy and confirm Delete all app data. The checklist, current preparation and latest summary are cleared; the language preference remains. Deletion cannot be undone. Deleting an individual checklist item does not automatically remove it from an already-started preparation snapshot.

What if saving or reading data fails?

Check available storage, close the app and reopen it. If saved data cannot be read, saving is paused to protect the original. Avoid immediately deleting the app. Choosing to delete all data and start over removes existing records. Contact support with your app version, iOS version, device model and error message; redact personal information in screenshots.

Can Stepora verify a lock or provide treatment?

Stepora records actions you choose to complete. It does not detect the state of locks, water, electrical appliances or gas and does not guarantee safety or provide medical diagnosis or treatment. Perform necessary actions based on the actual situation; app records do not replace real-world checks.

HERE TO HELP

Contact support

Developer: 姜秉训 (Jiang Bingxun)

Include your app version, iOS version, device model, steps to reproduce and expected result. Screenshots are optional; redact personal information first.

Send an email

No account or login is needed to read this page. The email button opens your email app and does not send a message automatically.