KEEPTIL / TOOLSMITH STUDIOKeeptil · Support
App help, privacy information and direct contact with the developer.
Frequently asked questions
How do I add an item and scan dates?
Tap the plus button on the home screen and enter a name, category and due date, or take or choose a photo to recognize text. Check the suggested dates before saving; day/month order differs by region. Recognition provides suggestions only.
Why did I not receive a reminder?
Allow Keeptil notifications in iOS Settings and check Focus, Scheduled Summary and lock-screen options. Check that the item is not completed and that the reminder is still in the future. Reminders are scheduled for 9 a.m. local time; a time that has already passed will not trigger a catch-up notification. Reopen the app to check the item after changes. iOS controls actual notification presentation.
How do recurring items work?
Enable recurrence when adding or editing an item and select an interval in days or months. When marking the current occurrence complete, review and confirm the next due date, or finish the item instead.
Will my records sync to another device?
This version stores data locally and does not provide in-app iCloud sync. Device backups are different from app sync. Before changing devices, review Apple's migration or backup options and verify your records afterward. Do not delete the app from the old device until you have checked the transferred data.
How do I edit or delete information?
Open an item's detail screen and choose Edit to change its information or replace its image. Choose Delete item and confirm to remove the record and associated data. Deleting an in-app image copy does not delete the original photo-library image. There is no account to close.
What if records will not open or appear to be missing?
Restart the app or device, or use Try again if it is offered. Avoid deleting the app, as this may remove local records. Contact support with the error message, app version, iOS version and steps that led to the problem. The developer cannot recover your local records from a server.
How do I report a problem or suggest a feature?
Email ytjiangbx@163.com and include Keeptil, your app version, iOS version, device model, reproduction steps and expected result. Screenshots are optional; redact personal information first. We will not ask for your Apple ID password or verification codes.
Contact support
Developer: 姜秉训 (Jiang Bingxun)
ytjiangbx@163.comInclude your app version, iOS version, device model, steps to reproduce and expected result. Screenshots are optional; redact personal information first.
Send an emailNo account or login is needed to read this page. The email button opens your email app and does not send a message automatically.